T&Cs, Cookies, Privacy

Terms & Conditions, Privacy and Cookie Policies

1. Definitions
In these terms and conditions, the following words shall have the following meanings:-
“the Company” shall mean Your Gift Basket
“the Goods” shall mean the products or articles or services which are sold or supplied by the Company.
“the Buyer” shall mean the purchaser of the Goods from the Company.

2. The Contract
2.1 All orders are accepted under these Terms and Conditions alone.
2.2 These Terms and Conditions exclude any other Terms and Conditions inconsistent therewith which a buyer might seek to impose even though such other terms and conditions may be submitted in a later document and/or purport to exclude or supersede any Terms or Conditions inconsistent with them or may be contained in any offer acceptance or counter-offer made by the Buyer.
2.3 No variation of these Terms and Conditions is permitted unless expressly accepted by a Director of the Company in writing.
2.4 All verbal orders must be confirmed to the Company in writing by post or by fax or email.
2.5 By ordering goods from the company the Buyer will be deemed to agree that these conditions shall apply and that any other conditions contained in any letter, order form or advice received by the Company in connection with the goods ordered shall not form part of any transaction made in respect of such goods.

3. Cancellation
3.1 No cancellation by the Buyer is permitted except where expressly agreed by the Company.
3.2 The Buyer will in the event of agreed cancellation by the Buyer indemnify the Company fully against all expenses incurred up to the time of such cancellation.

4. Offers and quotations
4.1 All illustrations or drawings accompanying any quotation or contained in any catalogue, price list or website or advertisement by the Company, or within, or attached to, any email are approximate representations only and are not binding in detail unless stated to be so by the company in writing in accepting of the order. All weights and measurements and other particulars are stated in good faith as being approximately correct but minor deviations therefrom shall not vitiate the contract or be made the basis of any claim against the Company.

5. Price
5.1 All prices charged are those ruling at the date of acceptance of the order from the Buyer unless otherwise stated.
5.2 Unless otherwise stated the prices charged are net ex works exclusive of Value Added Tax.
5.3 The Company reserves the right at any time prior to delivery of the Goods to adjust the price to take account of any increase in the cost of raw materials, labour or services, freight or insurance, taxes or duties or any currency fluctuations affecting the aforesaid costs.
5.4 Any price contained in any quotation, sales confirmation or invoice from the Company shall be deemed to be in Pounds Sterling unless otherwise expressly stated in that document.

6. Terms of Payment
6.1 The Buyer shall make payment net cash with the Buyer’s order except where the Company has offered other terms clearly stated in the Company’s quotation.
6.2 The Buyer shall effect payment in the currency as stated on the invoice, or where not stated - in Pounds Sterling. Any costs involved in the conversion of any funds received that do not so conform will be at the expense of the buyer.
6.3 The cost of transmission of any payments made by the Buyer to the Company shall be at the expense of the Buyer.
6.4 Time for payment shall be of the essence.
6.5 The Company reserves the right to charge interest at 2% per month on all overdue accounts, such interest being deemed to accrue on a day to day basis from the due date for payment under clause 5.1.
6.6 The Buyer shall have no right of set off, statutory or otherwise.
6.7 If the Buyer (being a company) has a petition presented for its winding-up or for an administration order under the Insolvency Act 1986 or passes a resolution for voluntary winding-up otherwise than for the purposes of a bona fide amalgamation or reconstruction or compounds with its creditors or has a receiver appointed of all or any part of its assets or (being an individual) becomes bankrupt or insolvent or enters into any arrangement with its creditors of commits a material or serious breach of this Agreement (and in the case of such a breach being remediable fails to remedy it within 7 days of receiving notice to do so), he will be deemed to have repudiated the Contract.
6.8 The Company reserves the right at any time at its discretion to demand security for payment before continuing with or delivering any Order.

7. Alteration
7.1  Any alteration made to art, design, colour or quantity made after receipt of the original instruction could necessarily involve a variation to the prices quoted.

8. Delivery
8.1 All items quoted for delivery shall be delivered to the Buyer’s address or, if different, as specified on the Buyer’s order.
8.2  Any change to the originally requested delivery address may incur additional costs and the company reserves the right to adjust prices accordingly.
8.3 The Company shall be responsible for the delivery of Goods to the delivery address, but the cost of such delivery, packing and insurance may be charged to the Buyer.
8.4 Time of delivery is not of the essence.
8.5 The Company shall not be liable for any loss whatsoever or howsoever arising caused by its non-delivery.
8.6 The Company reserves the right to make delivery by instalments and to tender a separate invoice in respect of each instalment.
8.7  When delivery is to be by instalment or the Company exercises its right to delivery by instalments under clause 6.5 hereof or if there be any delay in the delivery of any one or more instalments for whatever reason this will not entitle the Buyer to treat the contract as repudiated or to damages.
8.8 Deviations in quantity of the Goods delivered (representing not more than 10 per cent by value) from that stated in the Buyer’s order shall not give the Buyer any right to reject the Goods or to claim damages and the Buyer shall be obliged to accept and pay at the contract rate for the quantity of the Goods delivered.

9. Risk and the Passing of Property
9.1 Risk in the Goods shall pass to the Buyer when the Goods are delivered to, or collected by, the Buyer or his agent.
9.2 Notwithstanding risk in the goods passing in accordance with clause 9.1 hereof, title in the goods shall not pass to the Buyer until payment has been received by the Company for the Goods and no other amounts are then outstanding from the Buyer to the Company in respect of other Goods supplied by the Company.
9.3 The Buyer is licensed by the Company to use or agree to sell the Goods delivered to the Buyer subject to the provisions of clauses 9.4 and 9.5
9.4 Until title to the Goods passes:-
9.4.1 the Buyer will hold the Goods as fiduciary agent and bailee for the Company;
9.4.2 the Goods shall be kept separate and distinct from all other property of the Buyer and of third parties and in good and substantial repair and condition and be stored in such a way as to be clearly identifiable as belonging to the Company;
9.4.3 the Company may at any time revoke the power of sale and use of the Goods by notice to the Buyer if the Buyer is in default for longer than 14 days in the payment of any sum whatsoever due to the Company (whether in respect of the Goods or any other goods supplied at any time by it to the Buyer)(or if the Company has bona fide doubts as to the solvency of the Buyer);
9.4.4 the Buyer’s power of sale and use shall automatically cease if the Buyer has a petition presented for its winding-up or for an administration order under the Insolvency Act 1986 or passes a resolution for voluntary winding-up otherwise than for the purposes of a bona fide amalgamation or reconstruction or compounds with its creditors or has a receiver appointed of all or any part of its assets or becomes bankrupt or insolvent or enters into any arrangements with creditors or takes or suffers any similar action in consequence of debts or carries out or undergoes any analogous act or proceedings under foreign law;
9.4.5 upon determination of the Buyer’s power of sale and use the Buyer shall place any of the Goods, in its possession or under its control, at the disposal of the Company and the Company shall be entitled to enter the premises of the Buyer for the purpose of removing the Goods.
9.5 The Company shall at any time be entitled to appropriate any payment made by the Buyer in respect of any Goods in settlement of such invoices or accounts in respect of such goods as the Company may in its absolute discretion think fit notwithstanding any purported appropriation to the contrary by the Buyer.

10. Lien and Stoppage
Until such time as the title in the Goods has passed to the Buyer the Company has the right to withhold delivery if the Buyer (being a Company) has a petition presented for its winding-up or for an administration order under the Insolvency Act 1986 or passes a resolution for voluntary winding-up otherwise than for the purposes of a bona fide amalgamation or reconstruction or compounds with its creditors or has a receiver appointed of all or part of its assets or (being an individual) becomes bankrupt or insolvent or enters into any arrangements with creditors or takes or suffers any similar action in consequence of debts or carries out or undergoes any analogous act or proceedings under foreign law.

11. Inspection/Shortage
11.1 The Buyer is under a duty whenever possible to inspect the Goods on delivery or on collection as the case may be.
11.2 Where the Goods cannot be examined the carriers note or such other note as appropriate shall be marked “not examined”.
11.3 The Company shall be under no liability for any damage or shortages that would be apparent on careful inspection if the terms of this clause are not complied with and, in any event will be under no liability if a written complaint is not delivered to the Company within 10 days of delivery detailing the alleged damage or shortage.
11.4 In all cases where defects or shortages are complained of the Company shall be under no liability in respect thereof unless an opportunity to inspect the Goods is supplied to the Company before any use is made thereof or any alteration or modification is made thereto by the Buyer.
11.5 Subject to Clause 11.3 and 11.4, the Company shall make good any shortage in the Goods and where appropriate replace any goods damaged in transit as soon as it is reasonable to do so, but otherwise shall be under no liability whatsoever arising from such shortage or damage.

12. Warranty
12.1 The Company warrants that it has title to and the unencumbered right to sell the Goods.
12.2 It is the Buyer’s responsibility to ensure that the Goods are suitable for the purpose to which they are intended to be used.
12.3 No representation or warranty is given as to the suitability or fitness of the Goods for any particular purpose and the Buyer shall satisfy itself in this respect and shall be totally responsible therefore.
12.4 If the Buyer has any specific requirements for the use of the Goods the Buyer must notify these requirements to the Company in writing before purchasing the Goods.
12.5 If the Buyer is unsure as to the suitability of any Goods for a particular purpose it should consult the Company prior to purchase.
12.6 If the Goods are in such a state as would but for this condition entitle the Buyer to repudiate the contract and/or claim damages from the Company the Company reserves the right to repair or replace the Goods.

13. Liability    
13.1 Introduction
13.1.1 Nothing in clause 13 shall be deemed to exclude or restrict the Company’s liability for death or personal injury resulting from the Company’s negligence.
13.1.2 Each of the sub-clauses in Clause 13 is to be treated as separate and independent.
13.2 Exclusion
13.2.1 Clause 13.2 only covers defects caused by faulty design, manufacture, materials or workmanship. It does not cover defects caused by abnormal use, misuse or neglect. It does not cover faulty design, manufacture materials or workmanship supplied or undertaken by the Buyer or third parties. In respect of goods not designed or manufactured by the Company, the Company only gives such guarantee or warranty to the Buyer as the Company itself receives.
13.2.2 The Company agrees that if any defect covered by Clause 13.2 is discovered during the period of twelve months commencing with the date of despatch, the Company will either repair the goods at its own expense or, if it chooses to do so, replace them.
13.2.3 The Company does not bear responsibility for any defect arising or introduced by a Buyer in the course of storage or handling of the products where that Buyer acts as agent or distributor of the Company’s products. The Buyer should consult the Company if doubt exists with regard to the appropriate storage or handling requirements.
13.2.4 The Buyer cannot claim the benefit of this clause unless:
(1) he informs the Company of the relevant defect in writing within 7 working days of discovering it;and
(2) he returns the Goods to the Company at his own expense.
13.2.5 The risk of accidental loss whilst the Goods are being returned will be borne by the Buyer.
13.2.6 In consideration for receiving the benefit of this clause, the Buyer agrees that, apart from those terms set out in Clauses 11 and 12, no other terms, conditions, warranties or in nominate terms, express or implied, statutory or otherwise, shall form part of this contract.
13.3 Exclusion of Consequential Loss
The Company shall not be liable for any consequential or indirect loss suffered by the Buyer whether this loss arises from breach of duty in contract or tort or in any other way (including loss arising from the Company’s negligence). Non-exhaustive illustrations of consequential or indirect loss would be:
— loss of profits
— loss of contracts
— damage to property of the Buyer or anyone else, and
personal injury to the Buyer or anyone else (except so far as such injury is attributable to the Company’s negligence).
13.4 Limitation
The Company’s total liability for any one claim or for the total of all claims arising from any one act or default of the Company (whether arising from the Company’s negligence or otherwise) shall not exceed £1,000,000.

14. Special Packaging or Materials
Where special materials or branded packaging are required to satisfy the Buyer’s order specification, it will be a condition that any surplus quantity of these items produced by the Company will, on completion of the Buyer’s order, be invoiced to, and payable by, the Buyer.

15. Force Majeure
15.1 The Company shall not be liable for any failure to deliver the Goods arising from circumstances outside the Company’s control.
15.2 Non-exhaustive illustrations of such circumstances would be act of God, war, riot, explosion, act of terrorism, abnormal weather conditions, fire, flood, strikes, lockouts, Government action or regulations (UK or otherwise), delay by suppliers, accidents and shortage of materials, labour or manufacturing facilities.
15.3 Should the Company be prevented from delivering in the above circumstances, it shall give the Buyer written notice of this fact as soon as reasonably practicable.
15.4 If the circumstances preventing delivery are still continuing three months after the Buyer receives the Company’s notice, then either party may give written notice to the other cancelling the contract.
15.5 If the contract is cancelled in this way, the Company will refund any payment which the Buyer has already made on account of the price (subject to deduction of any amount the Company is entitled from the Buyer) but the Company will not be liable to compensate the Buyer for any further loss or damage caused by failure to deliver.

16. Notice
Any notice to be given hereunder shall be in writing and shall be deemed to have been duly given if sent or delivered to the party concerned at its address specified overleaf or such address as the party may from time to time notify in writing and shall be deemed to have been served, if sent by post, 48 hours after posting.

17. Assignment
Neither the Company nor the Buyer shall assign or transfer or purport to assign or transfer the contract or the benefits thereof to any other person without the prior written consent of the other.

18. Proper Law and Jurisdiction
The contract shall be governed by and construed in accordance with the law of England.

19. Waiver
The rights and remedies of the Company under the contract shall not be diminished, waived or extinguished by the granting of any indulgence, forbearance or extension of time by the Company in asserting or exercising any such rights or remedies.

20. Headings
The headings of these conditions are for convenience only and shall have no effect on the interpretation thereof.


September 2001 (Revised November  2005)

Your Gift Basket, Crow Hill Farm, Wilden, Bedford, Mk44 2QS, United Kingdom

When you purchase something from our website, as part of the buying and selling process, we collect the personal information you give us such as your name, address and email address.

When you make an enquiry with us, as part of this process, we also collect the personal information you give us.

When you browse our website, we also automatically receive your computer’s internet protocol (IP) address in order to provide us with information that helps us learn about your browser and operating system.

Email marketing: With your permission, we may send you emails about our website, group of companies, new products and other updates.

How do you get my consent?

When you provide us with personal information to complete a transaction, make and enquiry, verify your credit card, place an order, arrange for a delivery or return a purchase, we imply that you consent to our collecting it and using it for that specific reason only.

If we ask for your personal information for a secondary reason, like marketing, we will either ask you directly for your expressed consent, or provide you with an opportunity to say no.

How do I withdraw my consent?

If after you opt-in, you change your mind, you may withdraw your consent for us to contact you, for the continued collection, use or disclosure of your information, at any time, by contacting us at sales@yourgiftbasket.co.uk or mailing us at:

Your Gift Basket, Crowhill Farm, Ravensden Road, Wilden, Bedford, MK44 2QS, UK

We may disclose your personal information if we are required by law to do so or if you violate our Terms of Service.

We may also disclose some of your personal information to other third parties we work with who help us to provide our services, such as shippers or agencies we use to develop services on our behalf.

We will never sell your personal details to any third-party for marketing purposes or disclose information that is not required to fulfil our services to you.

Our store is hosted on Shopify Inc. They provide us with the online e-commerce platform that allows us to sell our products and services to you.

Your data is stored through Shopify’s data storage, databases and the general Shopify application. They store your data on a secure server behind a firewall.

Payment:

If you choose a direct payment gateway to complete your purchase, then Shopify stores your credit card data. It is encrypted through the Payment Card Industry Data Security Standard (PCI-DSS). Your purchase transaction data is stored only as long as is necessary to complete your purchase transaction. After that is complete, your purchase transaction information is deleted.

All direct payment gateways adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, Mastercard, American Express and Discover.

PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.

For more insight, you may also want to read Shopify’s Terms of Service (https://www.shopify.com/legal/terms) or Privacy Statement (https://www.shopify.com/legal/privacy).

In general, the third-party providers used by us will only collect, use and disclose your information to the extent necessary to allow them to perform the services they provide to us.

However, certain third-party service providers, such as payment gateways and other payment transaction processors, have their own privacy policies in respect to the information we are required to provide to them for your purchase-related transactions.

For these providers, we recommend that you read their privacy policies so you can understand the manner in which your personal information will be handled by these providers.

In particular, remember that certain providers may be located in or have facilities that are located in a different jurisdiction than either you or us. So if you elect to proceed with a transaction that involves the services of a third-party service provider, then your information may become subject to the laws of the jurisdiction(s) in which that service provider or its facilities are located.

As an example, if you are located in Canada and your transaction is processed by a payment gateway located in the United States, then your personal information used in completing that transaction may be subject to disclosure under United States legislation, including the Patriot Act.

Once you leave our store’s website or are redirected to a third-party website or application, you are no longer governed by this Privacy Policy or our website’s Terms of Service.

Links

When you click on links on our store, they may direct you away from our site. We are not responsible for the privacy practices of other sites and encourage you to read their privacy statements.

To protect your personal information, we take reasonable precautions and follow industry best practices to make sure it is not inappropriately lost, misused, accessed, disclosed, altered or destroyed.

If you provide us with your credit card information, the information is encrypted using secure socket layer technology (SSL) and stored with a AES-256 encryption.  Although no method of transmission over the Internet or electronic storage is 100% secure, we follow all PCI-DSS requirements and implement additional generally accepted industry standards.

Here is a list of cookies that are used within our website. We’ve listed them here so you that you can choose if you want to opt-out of cookies or not. You can view our full cookies policy online

Shopify

Our website utilises Shopify CMS to provide services including payment gateway.

_session_id, unique token, sessional, Allows Shopify to store information about your session (referrer, landing page, etc).

 _shopify_visit, no data held, Persistent for 30 minutes from the last visit, Used by our website provider’s internal stats tracker to record the number of visits

 _shopify_uniq, no data held, expires midnight (relative to the visitor) of the next day, Counts the number of visits to a store by a single customer.

cart, unique token, persistent for 2 weeks, Stores information about the contents of your cart.

 _secure_session_id, unique token, sessional

 storefront_digest, unique token, indefinite If the shop has a password, this is used to determine if the current visitor has access.

Google Analytics

We use Google Analytics to track website visits and site usage to inform us about performance.

You can opt-out of this service here

Zoho Sales IQ

This service is used to track existing customers using the site. This enables us to provide the best possible service to those customers. The service links to our CRM system customer record and provides browsing and enquiry data which has been made on the website helping us to assist our customers better

Back in Stock

This service is used to inform us about customers who require products that are out of stock to enable us to notify them when the product is available again

Mtr_recent_products

We use this to provide you with information on products you have recently viewed in order to allow for quick navigation. This information is stored in your browser so when you return to the website your previous navigation is still visible

Google Remarketing

Google Remarketing allows us to target advertising to customers who have previously browsed our websites. These adverts might be seen on other websites and pages you visit on the internet, shown either by Google or another third-party vendor. These third-party vendors may also use their own cookies.

You can opt-out of these services here

Lead Forensics

Lead Forensics services are employed to identify potential customers who may require additional support from an account manager based on their online activity

Trust Pilot

We use Trust Pilot to collect independent reviews about our services once a purchase has been made.

By using this site, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and you have given us your consent to allow any of your minor dependents to use this site.

We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it.

If our company is acquired or merged with another company, your information may be transferred to the new owners so that we may continue to sell products to you.

If you would like to: access, correct, amend or delete any personal information we have about you, register a complaint, or simply want more information contact our Privacy Compliance Officer at sales@yourgiftbasket.co.uk or by mail at

Your Gift Basket

[Re: Privacy Compliance Officer]

Crowhill Farm, Ravensden Road, Wilden, Bedford, MK44 2QS, UK

Your Gift Basket uses cookies on yourgiftbasket.co.uk. By using these services, you consent to the use of cookies.

Our Cookies Policy explains what cookies are, how we use cookies, how third parties we may partner with may use cookies on our services, your choices regarding cookies and further information about cookies.

Cookies are small pieces of text sent by your web browser by a website you visit. A cookie file is stored in your web browser and allows the service or a third-party to recognize you and make your next visit easier and the service more useful to you. Cookies can be "persistent" or "session" cookies.

When you use and access the Service, we may place a number of cookies files in your web browser. We use cookies for the following purposes:

  • To enable certain functions of the Service
  • To provide analytics, to store your preferences
  • To enable advertisements delivery, including behavioural advertising

First Party Cookies

These cookies are set by us and only our website can read them. In addition we may use another company to analyse website use and behaviour and they may set their own cookies to do this.

Third Party Cookies

These are set by other companies who help us to provide our service.

Some pages contain content from other sites such as payment gateways, YouTube videos or other services required to manage the site. These may set their own cookies and have separate policies to cover this. In addition, if you share an image or page on social media or another service, a cookie may be placed on your browser.

Advertising Cookies

These cookies are used to track browsing habits on different websites in order to show you specific and relevant targeted advertising based on your browsing history.

We use both session and persistent cookies on the Service

Session Cookies

These cookies are stored whilst you are browsing the website and are deleted from your browser when you close your browser.

Persistent Cookies

These cookies are saved in your computer and are not deleted when you close your browser.

We use persistent cookies to remember preferences from your previous visits, such as items you left in your cart.

Other Tracking

Some third party services we employ may use other technologies such as scripts, GIF images or beacons to track how you use the website and additional information about you. This information could include your IP address, the device you were browsing on or your location.

Essential Cookies

These cookies are used to ensure our services work correctly. Without them we would not be able to provide you with the service.

  • These services might include:
  • Signing into your account
  • Remembering you at checkout
  • Fraud prevention

Functional Cookies

These cookies are used to personalise your browsing experience, remembering your preferences, previously viewed products and other personalisation. These are used to aid your browsing, making it easier to find the products and information you require.

Performance Cookies

These cookies help us understand how you use our website and services. This information is used to improve our service and your online experience.

Shopify

Our website utilises Shopify CMS to provide services including payment gateway.

_session_id, unique token, sessional, Allows Shopify to store information about your session (referrer, landing page, etc).

 _shopify_visit, no data held, Persistent for 30 minutes from the last visit, Used by our website provider’s internal stats tracker to record the number of visits

 _shopify_uniq, no data held, expires midnight (relative to the visitor) of the next day, Counts the number of visits to a store by a single customer.

cart, unique token, persistent for 2 weeks, Stores information about the contents of your cart.

 _secure_session_id, unique token, sessional

 storefront_digest, unique token, indefinite If the shop has a password, this is used to determine if the current visitor has access.

Google Analytics

We use Google Analytics to track website visits and site usage to inform us about performance.

You can opt-out of this service here

Zoho Sales IQ

This service is used to track existing customers using the site. This enables us to provide the best possible service to those customers. The service links to our CRM system customer record and provides browsing and enquiry data which has been made on the website helping us to assist our customers better

Back in Stock

This service is used to inform us about customers who require products that are out of stock to enable us to notify them when the product is available again

Mtr_recent_products

We use this to provide you with information on products you have recently viewed in order to allow for quick navigation. This information is stored in your browser so when you return to the website your previous navigation is still visible

Google Remarketing

Google Remarketing allows us to target advertising to customers who have previously browsed our websites. These adverts might be seen on other websites and pages you visit on the internet, shown either by Google or another third-party vendor. These third-party vendors may also use their own cookies.

You can opt-out of these services here

Lead Forensics

Lead Forensics services are employed to identify potential customers who may require additional support from an account manager based on their online activity

Trust Pilot

We use Trust Pilot to collect independent reviews about our services once a purchase has been made.

In addition to our own cookies, we may also use various third­ party cookies to report usage statistics of the Service, deliver advertisements on and through the Service, and so on.

If you disable third party cookies you may find that some services and features on the website may not work as you expect.

If you'd like to delete cookies or instruct your web browser to delete or refuse cookies, please visit the help pages of your web browser. Please note, however, that if you delete cookies or refuse to accept them, you might not be able to use all of the features we offer, you may not be able to store your preferences, and some of our pages might not display properly.

You can learn more about cookies on the following third­ party websites:

All About Cookies: http://www.allaboutcookies.org/

Network Advertising Initiative: http://www.networkadvertising.org/

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